It’s glow time! We have some tips to help you get the best results from Crayola Glow Fusion.

1. The Glow Fusion technology is a marker-paper system. The paper and marker set combined work together to give your masterpieces up to four hours of glow time.
2. Protect your work surfaces. Glow Fusion Markers are not washable.
3. When the markers (activated or not) are not in use, cap and lay them flat in the marker tray to prevent leaking.
4. For the brightest glow effect, use the markers promptly after activating.
5. To activate the markers:
   • Bend the marker barrel at the star points to crack the glow capsules.
   • Shake the capped marker for 5 seconds.
   • Remove the cap and hold the marker tip down until it glows.
6. Turn off the lights to see your art shine at its brightest!

Need a visual?

• Scan the QR code on the box or check out the video here. 

Want to keep the creative fun glowing?

• Check for Glow Fusion Marker Coloring Sets in the Crayola aisle at retail stores or your favorite online shopping sites.

If you have additional questions, we would love to hear from you! Feel free to call or text us at 1-800-272-9652 weekdays between 9 AM and 4 PM Eastern Time. If you would prefer to send us an email, visit our contact us page.

 

 

If the lights and/or spinning features are not operating as expected, the following reset tips are often successful.

1. Check to be sure the batteries are installed properly. Reactivate the unit by sliding the black on/off switch on the underside of the base. The "on" position is indicated by a straight line and may need to be reset by turning it off and back on twice.

2. Remove the center drawing surface, which must be in place for the center lights to work, and firmly push it back into place.

3. Check the red gear ring on the plastic dome to be sure it is flush against the lip. Place the lid on the base.

4. Activate the light feature by moving the silver slider switch to the right. Activate the dome rotation by pressing the silver button. See product instructions for additional details.

Additional tips:

5. Glow Dome Markers are attached to the cardboard packing located at the bottom of the Glow Dome/Dome Light Designer box. Opening the box from the bottom should assist in locating the markers.

6. Room lighting should be dimmed for the Glow Dome/Dome Light Designer lights to show up.

7. The unit will turn off automatically after one hour and may require the above reset tips.

Crayola manufactures several products and colors that will fluoresce under a black light. Depending on the pigment, the fluorescent level may vary. They are:

 

Have questions about your Scribble Scrubbie app? We have the answers!

 

Where is the Scribble Scrubbie App available?

• Check for the the app on the Apple App Store, Google Play Store, and Amazon App Store.
  

What kind of connection is required to use the app? 

• A data connection (Wifi or cellular) is only required if you choose to make purchases within the app and to watch videos in the theatre. All other features work offline.

How do I unlock a new Scribble Scrubbie pet? 

• PLAY: A new pet can be earned, along with other rewards, every time the reward meter at the top of the screen is filled. Activities like coloring, washing, feeding, taking photos, watching videos and playing with your Scribble Scrubbie pets will help fill the pet meter.All Scribble Scrubbie pets can be unlocked through play, no purchase necessary.

• SCAN UP: If you have a Scribble Scrubbie package, the UPC can be scanned or manually entered to immediately unlock all of the pets included in that product. Scan the UPC by visiting your pet collection and tap the "add pet" button in the top right to scan a UPC. If you are not able to scan the UPC, it can be entered manually in the “Parents” section of the app by scrolling down to the FAQ "How do I unlock a new Scribble Scrubbie?". Keep in mind, unlocked pets may differ from those in the product you scanned. If you no longer have your Scribble Scrubbie package to scan, all 32 pets can still be unlocked through play.

• IN-APP PURCHASE: One-time in-app purchases are available to expand your collection.
  
  

What are pet upgrades and how do I get them?

• Upgraded pets have a visual effect added to them, such as glow and sparkles. Below are ways you can upgrade your pets.

• Scan your Scribble Scrubbie Pets UPC code on the package to immediately upgrade the pets in that set.
• Pets earned through play can be upgraded once all the base pets have been unlocked.

Can I save my photos? 

• Yes! All Scribble Scrubbie photos in the photo gallery can be saved to your device locally. In the photo gallery simply tap the photo you want to save to make it bigger, then tap the "save to your device" button in the upper right corner. Pictures will be saved to your mobile device’s photo gallery.

Can I change my Scribble Scrubbie design? 

• Absolutely! Scribble Scrubbie pets love to be washed and colored again and again! Simply tap your Scribble Scrubbie in the habitat to bring up the color or wash button. You can also color or wash your pet in the My Pets section of the app by tapping on any unlocked pet.

Will my progress in the app be saved on the cloud and accessible on multiple devices?